Returns & Shipping Policy
Returns are accepted when an item is in the same condition as purchased. Returns on shipped orders may incur shipping costs, depending on the reason for the return. Please contact Sigler customer service prior to returning an item. Returns received after 30 days of invoice date are subject to a 15% restocking fee. Returns are not accepted on special orders.
All shipments shall be F.O.B. Sigler’s shipping point. Customer is responsible for all freight and insurance unless otherwise provided in a purchase order accepted in writing by Sigler. Shipping dates quoted by Sigler are approximate. Sigler does not guarantee a particular date for shipment or delivery. Sigler reserves the right to make partial shipments. Any claims for shortages or damages suffered in transit are the responsibility of Customer and shall be submitted by Customer directly to the carrier. Shortages and/or damages must be acknowledged and signed for at the time of delivery. If products are held by Sigler for Customer at Customer’s request or due to Customer’s failure to supply shipping instructions, Sigler may invoice Customer for storage and handling costs. Product held for Customer by Sigler, for whatever reason, is held at Customer’s risk and Customer shall reimburse Sigler for any insurance, storage or other costs incurred by Sigler.