MARKETING SPOTLIGHT
VOL. 1, ISSUE 1Angie with Albany Air Conditioning & Heating believes FieldEdge software has provided value to their business. Here’s what she has to say:
“FieldEdge has improved the actual relationship we have with each other and our customers. A happy company means happy customers. It also leads to more time to organize and figure new ways to expand.”
It is very convenient using the system because everything is at your fingertips, no more writing up work orders and much less paperwork. Being able to take pictures and add attachments to each work order is beneficial. I can take pictures of the model and serial numbers of unit(s) and send to salesmen, a service manager or add to preventative maintenance notes in FieldEdge.
There are several features In the FieldEdge program that have helped from going from 5 steps to 1. Now with FieldEdge being an online system, I can help out the technicians. It's nice to create a work order and edit the customer information all at the same time, and then to move the call immediately to a technician. To experience the ease is amazing.
If you think of the time saved from all the extra manual paperwork, it gives more time to focus on customers, technicians, and the business.”
FieldEdge is the all-in-one software solution for your field services team. It combines a deep 40-year history with the latest technology to create a powerful, yet easy-to-use system. Accessible from anywhere and updated in real-time, FieldEdge gives everyone on your team the information they need to succeed.
With FieldEdge, take the steps to turbocharge your technicians, organize your office, save time, and make more money. FieldEdge features include:
- A smart dispatch board that shows you everything on a single screen. See all your work orders: assigned, unassigned and completed.
- Real-time QuickBooks integration. No syncing/batching
- A performance dashboard that’s accessible from anywhere and provides insights about your business, technicians, and marketing profitability
- Quoting and invoicing tools allow you to manage agreements, invoices and quotes. Plus, you can collect payments in the field!
- Customer management with a breakdown of calls, quotes, and customer history.
Watch to see what Stadtler Heating & Cooling had to say about FieldEdge and how the software has helped grow their business!
https://www.youtube.com/watch?v=ULhla8WG-aU&list=PLs0xqERxafn-5DZ0r90c1tX1qPxUOQ6U6&index=4
Contact us today by emailing your dedicated FieldEdge rep at [email protected] to learn more about how we’ve helped Sigler’s customers. Be sure to mention you heard about us from Sigler!